Hyatt’s California Dreamin’ Promotion Australian – Agent Website Campaign Terms and Conditions



The following terms and conditions apply to “Hyatt’s California Dreamin’” competition (“Promotion”), which is sponsored by Discover The World Marketing (“Sponsor”) on behalf of Hyatt Hotels & Resorts. Information on how to enter the Promotion and prizes thereunder forms part of these terms of entry. Entry into the competition is deemed acceptance of these terms and conditions.

The Promotion is open to permanent residents of AUSTRALIA only, who are 21 years of age or older and are bona fide travel agents employed by a licensed travel agency and in good standing with such travel agency’s human resources department at the end of the Promotion period and at the time prize will be awarded. NOT OPEN TO THE GENERAL PUBLIC, ENTITIES OR ORGANISATIONS. An entrant must be an individual. Employees, officers and directors of Discover the World Marketing or Hyatt Hotels and Resorts, their parent, subsidiaries and affiliated companies and agencies, advertising, promotion or production agencies (and their respective IRS dependents, immediate family members and individuals residing in their same household) are not eligible. Void where prohibited or restricted by federal, state or local laws. The Sponsor reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these terms and conditions or who tampers with the entry process. Failure by the Sponsor to enforce any of its rights at any stage does not constitute a waiver of those rights. By participating, entrants agree to these Official Rules, which are final and binding in all respects.

Promotion begins on 5th March 2012, at 00.01 hrs and ends on 4th May 2012, at 23.59 hrs("Promotion Period"). The computer of the Sponsor is the official clock for this Promotion. Entries must be received in this time. The Sponsor accepts no responsibility for any late, lost or misdirected entries or those entries not successfully uploaded to its website for any reason including technical problems with the Sponsor’s website, network congestion or for any other reason.

1. Go to’ ("Website"), during the Promotion Period, and follow the online instructions. Successfully complete the quiz and in twenty five (25) words or less tell us “Your California Dream Holiday”. Register your contact details, including first name, last name, email address, company name, and postcode and telephone number. There is a limit of one entry per person.

Incomplete entries will be deemed invalid. Any entry that is made on behalf of an Entrant by a third party will be invalid. Should an entrant’s contact details change during the promotion period, it is the entrant’s responsibility to notify the Sponsor. A request to access or modify any information provided in an entry should be directed to the Sponsor.

2. Go to’ ("Website"), during the Promotion Period, entrant may also choose to continually register bookings at participating properties during the Promotion period. Register Hyatt room night booking details, your contact details, including first name, last name, email address, company name, postcode and telephone number Bookings must be made during the Promotion period 5th March 2012, through 4th May 2012, for stays through 31st December 2012. A valid Hyatt confirmation number must be included with all bookings registered. Participating properties include: Andaz West Hollywood, Hyatt Regency Century Plaza, Grand Hyatt San Francisco, Hyatt Regency Huntington Beach Resort & Spa, Hyatt Regency Long Beach, Manchester Grand Hyatt San Diego, Hyatt Regency Newport Beach, Hyatt Regency Orange County, Park Hyatt Aviara Resort, Hyatt Grand Champions Resort, Villas and Spa.

Should multiple users of the same e-mail account enter the Promotion and a dispute thereafter arise regarding the identity of the entrant, the authorized subscriber of said email account at the time of entry will be considered the entrant. "Authorised account subscriber" is defined as the natural person who is assigned an email address by an Internet access provider, on-line service provider or other organisation which is responsible for assigning e-mail addresses or the domain associated with the submitted e-mail address. Automated entries are prohibited, and any use of such automated devices will cause disqualification. All entry information, become the property of the Sponsor and will not be returned. Sponsor reserves the right to verify all entries. Sponsor is not responsible for lost, late, misdirected or mutilated mail in submissions. Please see the General Conditions area for details of our policy regarding the personal information collected in connection with this Promotion.

There will be two (2) prizes awarded:

* One (1) prize winner will be selected from the entrants who successfully completed the quiz and provided an entry for “Your California Dream Holiday”.

* One (1) prize will be awarded to the entrant who has registered the highest number of qualified room night bookings at the participating hotels
The two (2) Prize winners will receive:

A holiday package for two (2) to California: Prize includes three (3) nights at three (3) of the participating properties for a total of nine (9) nights. Each prize winner may receive admission to a local attraction or complimentary/reduced rate amenities as determined by the individual properties. Each winner will receive a transportation allowance of $3,000 for travel to and within California for themselves and companion. Transportation allowance will be provided to winners once proof of transpacific flight and reservations at Hyatt participating hotels have been confirmed. In the event the prize winner cancels their transpacific flight or their reservations at the participating Hyatt properties, such prizewinners shall repay the transportation allowance to Sponsor immediately.

Two (2) prizes are each valued at approximately US$5,016. Winner will be notified of the exact total value upon selection of hotels and attractions offered. Hotel arrangements are subject to availability. This amount does not include entry into attractions or hotel amenities. The Grand Prize has a validity period through 20 April 2013 and travel must be completed by this date. The winner and their companion are responsible for all other expenses including spending money, meals (unless specified), drinks (unless specified), transfers (unless specified), laundry charges, activities, incidentals, gratuities, service charges, passports, visas, travel insurance and all other ancillary costs. Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances. A credit card imprint or cash deposit may be required from the winner at check-in to the hotel, for all incidental charges. If winner is travelling with a companion, hotel accommodations must be made for the same dates.

Travel may be dependent on specific room category availability with the venue. Block out periods may apply. It is the traveller’s personal responsibility to ensure that they have valid documentation, including but not limited to valid passports and visas, which meet the requirements of immigration and other government authorities at every destination. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the travellers.

(a) Winners must accept prizes as stated or prize will be forfeited. (b) Taxes on prizes, if any, are the sole responsibility of the winners. Independent financial advice should be sought. (c) Limit one (1) prize per person/address/household. If for any reason a winner does not take the prize and use the prize in its entirety before as per the dates stipulated above, then the prize or the element of the prize not used will be forfeited without further compensation. (d) Prizes will only be retained by such individuals upon notice to said organisations or entities in conformity with their company/organisation/entity's internal policies regarding receipt of prizes. Prize fulfilment is subject to the company, organisation or entity's' (with whom the individual is affiliated) internal policies. (e) Prizes cannot be transferred and cannot be redeemed for cash. (f) Once prizes have left the Sponsor’s or their affiliated companies or agencies’ premises, the Sponsor takes no responsibility for prizes damaged, delayed or lost in transit

1. Essay winner: Entrants will be judged by the Sponsor or associated agents on completing each of the (10) ten questions in the quiz and also on the submission provided on the “Your California Dream Holiday”. The judges will review and assess each entry and determine winners in accordance with the following criteria: (i) creativity, (ii) originality, (iii) quality of the submission and (iv) relevance to the contest. The entry that receives the highest score when assessed against the aforementioned criteria will be declared the winner. Odds of winning the Promotion will depend upon the application of the criteria referred to above to each entry.
2. Most Room Nights Booked Winner: The judges will also review and assess the entrant that has registered the greatest number of qualified room night bookings made at the participating. If more than one agent enters the greatest number of room nights (a tie) the prize will be awarded to that agent who has produced the greatest number of room nights at the highest dollar value. Entries will be judged within 14 days after the expiration of the Promotion Period. Winners will be notified in writing, by email, within 5 days of all entries being judged. The winners’ names and his or her written submission will be published on the website...’. The Sponsor’s decision is final and the Sponsor or associated agents will not enter into correspondence regarding the Promotion results.

Except where legally prohibited, winners grant (and agrees to confirm that grant in writing) permission to Sponsor and those acting under its authority the right to the use of his/her entry submission, name, picture, likeness, voice, biographical information and statements, at any time or times, for advertising, trade, publicity and promotional purposes without additional compensation, in all media now known or hereafter discovered, worldwide and on the Internet and World Wide Web, without notice, review or approval. Prize winners may be required to complete, sign and return an Affidavit of Eligibility, a Liability Release, and where lawful, a Publicity Release within ten (10) days of attempted notification. If documents are not returned timely, or if the prize notification or prize is returned as non-deliverable, or if a winner is found to be ineligible or otherwise not in compliance with these Official Rules, prize will be forfeited.

As a condition of entering, participants agree (a) that Sponsor, its parent, subsidiaries and affiliated companies, advertising and promotion agencies, and all of their respective officers, directors, employees, representatives and agents ("Promotion Parties") are released, will have no liability whatsoever for, and shall be held harmless by participants against any liability for any injuries, losses or damages of any kind to person(s), including death, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of the prize or participation in this Promotion or any Promotion-related activities, including any travel related thereto; (b) under no circumstances will entrant be permitted to obtain awards for, and participant hereby waives all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; (c) all causes of action arising out of or connected with this Promotion, or any prize awarded, shall be resolved individually, without resort to any form of class action; (d) any and all claims, judgments, and award shall be limited to actual out-of-pocket costs incurred, excluding attorneys' fees and court costs; and. (e) All entries become the property of the Sponsor. The Sponsor collects personal information in order to conduct the Promotion and for marketing purposes. By entering the Promotion, each entrant agrees that the Sponsor and its agents may use this information for future communication, promotion and marketing purposes. This information will not be disclosed or passed on to any organisation other than related bodies corporate and agents of the Sponsor. If entrants no longer consent to their details being used for future marketing purposes or update or modify their details, the entrant should contact the Sponsor on their details set out below.

Neither Sponsor nor Promotion Parties are responsible for lost, illegible, late, misdirected, incomplete, mutilated, or non-delivered mail, entries or email; or for interrupted or unavailable satellite, network, server, Internet Service Provider (ISP), Website, telephone or other connections, availability or accessibility, or miscommunications, or failed computer, satellite, telephone or cable transmissions, or lines, or technical failure or jumbled, garbled, corrupted, scrambled, delayed, or misdirected transmissions, or computer hardware or software or telephone malfunctions, failures, or technical errors or difficulties, or other errors of any kind whether human, mechanical, electronic or network or the incorrect or inaccurate capture of entry or other information or the failure to capture, or loss of, any such information. Neither Sponsor nor Promotion Parties are responsible for any incorrect or inaccurate information, whether caused by Website users, or by any equipment or programming associated with or utilised in this Promotion; and assume no responsibility for any error, omission, interruption, deletion, defect or delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or tampering with or hacking of the Website. Sponsor reserves the right, at its sole discretion, to disqualify any individual it finds to be tampering with entry process or operation of Promotion or to be acting in a non-sportsmanlike or disruptive manner, or with intent to threaten, abuse or harass any other person. Sponsor is not responsible for injury or damage to participant's or any other person's computer related to or resulting from participating in this Promotion or downloading or copying materials from or use of Website. If, for any reason, Promotion, in the sole opinion of Sponsor, is not capable of running as planned by reason of infection by computer virus, worms, bugs, tampering, hacking, unauthorised intervention, fraud, technical failures or any other causes which, in sole opinion of the Sponsor, corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, Sponsor reserves the right, at its sole discretion, to cancel, terminate, modify or suspend Promotion, and determine winners from entries received, or as otherwise deemed fair and equitable by Sponsor.

The Sponsor and their associated agencies and companies, make no representation as to the safety, conditions or other issues that may exist at any destination. International travel advice can be obtained from various sources, including government, local consular offices and the web site of the Australian Department of Foreign Affairs and Trade. In the event of war, terrorism, state of emergency or disaster or any other act of God or event or circumstances beyond the Sponsor’s control the Sponsor reserves the right to cancel, terminate, modify or suspend the Promotion.

By entering, entrants agree that all issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, participant’s rights and obligations, or the rights and obligations of the Sponsor in connection with the Promotion, shall be governed by, and construed in accordance with, the laws of Australia, without giving effect to any choice of law or conflict of law rules. By entering, entrants consent to the jurisdiction and venue of the local courts located in Australia.

Discover the World Marketing, Level 2, 80 Arthur Street, North Sydney 2060 Australia,